How to contact OnDeck customer service?
You can communicate with OnDeck specialists via email at customerservice@ondeck.com, via phone (888-556-3483), and via live chat. You can also read the FAQs on the OnDeck website.
FAQ Category: OnDeck
Who does OnDeck report to?
Experian, Equifax, and Paynet are the three business credit bureaus that OnDeck will report your payments to.
Will applying to OnDeck affect personal credit?
No, but since they require a personal guarantee, this only applies if your account is in good standing. When applying, OnDeck will only do soft credit pull, and they only report to business credit bureaus. Should your loan go into default, however, the debt can be transferred into your personal name and will definitely affect …
How much can I borrow from OnDeck?
Small business owners can apply for a revolving line of credit for up to $100,000, or up to $250,000 for OnDeck term loans.